Receptionist / Administrative Assistant Resume Sample (2023)

Joseph Bins

Work Experience

Education

Professional Skills

• Experience multi-tasking, organizing workload and meeting multiple deadlines; skills to set priorities and adapt to changing work priorities
• Excellent organizational skills with a demonstrated ability to organize and prioritize workload appropriately
• Exceptional customer service skills, with strong written and verbal communication skills
• Strong customer service skills (phone skills, in person, e-mails)
• Office Skills: Proficient typing (ability to type 35-40 words per minute), filing and ten key skills
• Strong organizational skills; ability to manage multiple priorities and changing deadlines
• Excellent work organization and time management skills but also ability to set priorities

Receptionist / Administrative Assistant role is responsible for computer, organization, interpersonal, customer, microsoft, organizational, administrative, outlook, software, word.
To write great resume for receptionist / administrative assistant job, your resume must include:

• Your contact information
• Work experience
• Education
• Skill listing

The section contact information is important in your receptionist / administrative assistant resume. The recruiter has to be able to contact you ASAP if they like to offer you the job. This is why you need to provide your:

• First and last name
• Email
• Telephone number

The section work experience is an essential part of your receptionist / administrative assistant resume. It’s the one thing the recruiter really cares about and pays the most attention to.
This section, however, is not just a list of your previous receptionist / administrative assistant responsibilities. It's meant to present you as a wholesome candidate by showcasing your relevant accomplishments and should be tailored specifically to the particular receptionist / administrative assistant position you're applying to.The work experience section should be the detailed summary of your latest 3 or 4 positions.

Representative Receptionist / Administrative Assistant resume experience can include:

• Strong computer skills: experience using Microsoft Word, Excel, PowerPoint and Outlook
• Excellent skills in productivity software including Excel, Word, PowerPoint, and Outlook among others, is a primary requirement
• Strong professional written and verbal communication skills; comfortable communicating with all levels within an organization
• Expert level written and verbal communication skills, strong decision-making ability and attention to detail
• Effective problem solving skills and superior organization
• Multi-task and effectively prioritize in a demanding environment

Make sure to make education a priority on your receptionist / administrative assistant resume.If you’ve been working for a few years and have a few solid positions to show, put your education after your receptionist / administrative assistant experience.For example, if you have a Ph.D in Neuroscience and a Master's in the same sphere, just list your Ph.D. Besides the doctorate, Master’s degrees go next, followed by Bachelor’s and finally, Associate’s degree.

Additional details to include:

• School you graduated from
• Major/ minor
• Year of graduation
• Location of school

These are the four additional pieces of information you should mention when listing your education on your resume.

When listing skills on your receptionist / administrative assistant resume, remember always to be honest about your level of ability. Include the Skills section after experience.

Present the most important skills in your resume, there's a list of typical receptionist / administrative assistant skills:

• Strong interpersonal skills, with the ability to establish and maintain effective working relationships with staff, Partners, the public and external clients
• Effective business writing an composition skills with a good command of the English language
• Wield strong prioritization skills and a sense of urgency
• Outstanding communication and interpersonal skills, strong emotional intelligence
• Strong office technical skills including the Microsoft Office suite, word processing, spreadsheets and data entry
• Experience with computer skills, including Microsoft Word/Excel

• Computer literate with good data entry skills
• Display the following work skills: detail oriented, problem solver, and planning forethought
• 2+ years of reception experience with multiple lines or combination of education and experience
• Effectively listen to colleagues/external clients/guests and respond to requests
• Positive presence and interpersonal skills to work efficiently with internal and external people
• Professional judgment and emotional maturity to work effectively under pressure, busy schedules and tight deadlines
• Manage end-to-end SAP activities, including raising the shopping cart, goods receipt, new vendor set up and vendor requests
• Exposure and experience related to either the general business consulting or IT consulting sectors is ideal
• Operate automated document processing equipment such as photocopiers, printers, fax machines, scanners, binding machines, and label makers

• Excellent telephone etiquette, including accurate message taking
• Experience interacting with individuals of varying ages and cultural backgrounds in person, email and by telephone
• Experience ordering supplies and maintaining inventory
• Experience with accounts payable using an automated accounting system
• Experienced in organizing materials for presentations including booklets and electronic data

• Operate telephone to answer, screen and forward calls, providing information and taking messages
• Work independently and juggle competing priorities with multiple deadlines
• Experience providing high level administrative support in a professional, fast paced environment
• Experience providing administrative support in a professional, fast paced environment
• Good knowledge of business English, spelling and punctuation, grammar and office practices and procedures
• Handle multiple detailed tasks simultaneously and independently, and ability to adapt to changing roles and priorities
• Solid working knowledge of functions within Microsoft Office (Word, Excel, PowerPoint and Outlook)

• Prioritize work and handling multiple tasks simultaneously
• Working experience as receptionist and administration
• Answers, screens and routes incoming calls; operates fax machines, scanners, printers and copiers
• Experience working with confidential and sensitive information, specifically finance and human resources information
• Professional experience in dealing with groups and other professional organizations

• Experience handling a wide range of administrative support related tasks
• Thrives at managing multiple and high-level priorities simultaneously
• Validate parking tickets; file, fax, reproduce documents
• Place 15-25 calls per day (outgoing warm calls to current or prior clients)
• Establish strong working relationships with team members throughout the organization and in the New York Office

• Experience serving as an Administrative Assistant
• Demonstrated flexibility to maneuver through multiple deliverables with varying deadlines in a fast-paced environment
• Experience working in high level administrative position
• Experience working in administrative positions
• Experience in Microsoft products including but not limited to Excel and Word
• Good understanding of departments’ responsibilities to properly route calls
• Previous experience in a Financial Services and/or Professional Service setting

• 2+ experience dealing with executives in an administrative capacity
• Experience working in an administrative or receptionist role
• MS Office experience including Excel
• Experience working in higher education specifically in the Dean of Students Office at the University of Michigan
• Experience using computer software such as Microsoft Excel, Word, and Outlook
• Experience working with various office equipment (fax machine, copy machine, 10-key calculator)
• Experience working with frequent interruptions

• Experience using Filemaker Pro database software
• Preference for experience at a public relations firm, advertising agency or media company
• Demonstrates professionalism by consistently maintaining positive and collaborate attitude with all staff, visitor and clients
• Intermediate knowledge and experience with Microsoft Office Suite including Word, Excel, InDesign and PowerPoint
• Experience with incoming phones calls in a busy office environment
• Administrative experience in a corporate setting
• Skilled in producing sales reports in Excel for vendors, branches and management

• Two + years’ experience in an administrative supporting role
• At least one year of experience in a similar administrative support role
• Experience as a receptionist, events support and office administration in a dynamic environment
• Operate in both routine and high stress emergency situations
• Demonstrated proficiency of Thermo Fisher Scientific values – Integrity, Intensity, Innovation and Involvement
• Experience in an Administrative Assistant or Receptionist role, preferably in a professional environment

• Self-starter, deadline driven, good attention to details
• Experience in a receptionist or administrative role, preferably in a corporate environment
• Well-organized, with strong attention to detail required
• Reception and Administrative experience is required
• Provide excellent customer service to our visitors

• Strong organizational and computer skills, including but not limited to a proficiency in Microsoft Word, Excel and Power Point
• Excellent computer skills including, but not limited to MSWord, Excel, Outlook, and internet research
• Professional voice and good communicating skills
• Demonstrated proactive problem-solving and conflict resolution skills
• Excellent communication skills: pleasant, patient, tactful, helpful voice & attitude
• Strong organizational skills and problem solver
• Excellent telephone skills and a customer service attitude

• Excellent reception and customer service skills
• Proficiency with MS Office Suite and strong computer skills
• Strong customer service skills and interest in service to students, employers, staff, faculty and administrators
• Demonstrated ability to deal effectively with a variety of people in person, on the phone, and via e-mail
• Strong organizational skills as well as possess character qualities of honesty, respectfulness, and trustworthiness
• Excellent communication skills, written, verbal, and in person
• Excellent phone skills / customer service
• Strong interpersonal skills; fun, professional, friendly demeanor; desire to assist others and face challenges head on

• Excellent verbal and written communication skills, along with professional demeanor and appearance
• Excellent communications skills with attention to details
• Exhibit excellent client service skills, manage deadlines well, maintain a highly professional appearance and pay close attention to details
• Excellent time management skills and the abiity to muti-task
• Attention to detail with strong data entry skills
• Organization and follow-up skills – a demonstrated ability to make and meet deadlines
• Good computer skills, MSFT Office, Envoy Front Desk Security Sign System
• Strong interpersonal skills and the ability to express compassion, sincerity and other personable traits
• Flexibility in daily assignments, attention to details and strong organization skills required

• Excellent communication skills and self-confidence necessary
• Strong communication and email skills
• Outgoing phone skills
• Experience preparing documents, reports and flyers; experience editing and proof-reading final copy for spelling, syntax, and attractiveness
• Experience prioritizing and managing multiple projects simultaneously and following through on issues in a timely manner

• Demonstrate a passion for caring as evidenced by interaction with co-workers and visitors
• Demonstrated database experience, such as performing ad-hoc database queries
• Prior administrative experience in an office setting
• Communicate effectively, in English, both in writing and verbally to all levels of the organization as well as external customers
• Some experience with audio-visual equipment or comfortable learning to operate and field questions
• Mathematical Skills: Ability to add, subtract, multiply and divide in all units or measure, using whole numbers, common fractions and decimals
• Prior work experience in an office setting, preferably in an administrative role for a complex and fast-paced organization

• Variety of computer skills to support several department needs
• Computer skills - word, excel, and outlook
• Data entry skills and familiarity with business system software
• Exceptional interpersonal skills and the ability to connect with people at all levels
• Effectively and clearly identify issues and communicate findings to head of team
• Advanced computer skills to include Microsoft Word and Excel
• Prior experience with an insurance agency
• Prior experience with multi-line switchboard

• Strong time management, set priorities and meet deadlines
• Proven experience with Microsoft Office products (Word, Excel, PPT, Outlook)
• Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
• Prior receptionist or administrative experience
• Exceptional accuracy and detail oriented skills required

• Proven 1-2 years work experience as a Receptionist, Front Office Representative or similar role in a Multinational Company
• Proven ability to operate phone/switchboard
• Self-starter with the ability to effectively manage time
• Solutions-oriented outlook. Possesses problem solving skills that require creative thinking
• High-level organizational and planning skills
• Proven work experience as a Receptionist with administrative responsibilities

• Creating a pleasant and streamlined customer experience while answering calls, greeting our visitors, and answering basic questions
• Working closely with clients to build strong professional relationships
• Skill in classifying and assembling file materials, organizing and completing distribution of materials in a timely manner
• Provides assistance with gathering, sorting, and distributing mail following priority distribution guidelines as needed
• Experience purchasing supplies, invoice processing, following up on requests/pending issues
• Process incoming and outgoing courier packages and mail in a timely and cost effective manner, ensuring that adequate supplies are on hand
• Process incoming and outgoing courier packages and mail in a timely and cost-effective manner, ensuring that adequate supplies are on hand

• Sort and distribute incoming/-outgoing mail including faxes and priority overnight mail.-
• Receive all incoming mail and deliveries and assure pick up of all outgoing packages and mail prior to leaving each day
• Telephone handling: display professional, prompt and effective manner when dealing with all calls including client liaison, internal or external
• Maintain an organized system of tracking, monitoring, and prioritizing tasks and projects
• A brand experience our customers can’t stop raving about—every interaction leaves our customers feeling like part of our family
• Have a good working knowledge of grammar rules, spelling and punctuation
• Experience using Adobe software including InDesign and Illustrator to create and edit graphic materials and presentations would be an advantage
• Experience using database, spreadsheet, word processing and presentation software, preferably
• Experience answering/directing multiple phone lines

• Proven high standard of organisational and general administrative skills, including accuracy and attention to detail
• Strong analytical and problem solving skills; ability to make quick and smart decisions
• Excellent IT skills, particularly in Outlook
• Good interpersonal skills; able to work well with wide range of individuals
• Exhibit strong attention to detail and organizational skills
• Strong computer skills to include the Microsoft Office suite and exhibit software (accurate data entry delivered on or before deadline)

• Solid data entry skills
• Willingness and ability to learn and apply new skills in order to increase value to organization
• Enjoys showing off their entrepreneurial skills: an eagerness to learn, improve process, and ownership of responsibilities with little supervision
• Demonstrate dependability through good attendance and adherence to timelines and schedule
• Greet visitors and demonstrate diligent, thoughtful planning and pragmatic gate keeping
• Experience providing administrative support
• Ensure that facilities remain professional and in good working order
• Effective handling of everyday tasks, issues and/or inquiries received at the reception desk from customers, viewers, callers and visitors

• Excellent driving record – ability to drive company vehicle
• Experience tabulating data
• Operate a computer terminal or personal computer
• Previous experience with office administration
• Education in Office Administration or equivalent work experience
• Previous work experience in an office or studio environment in a customer service role is an asset
• Provide excellent customer service to callers, visitors, employees and others

• Two years or more of experience in a receptionist or administrative assistant position
• Experience on a similar position (min. 6 months)
• Experience on a similar position for 6 months at least
• Related administrative & reception experience required
• Holds well-founded opinions but is open minded to learn from experience and others
• Administrative work experience

• Demonstrate organization and attention to detail and accuracy
• Three years of previous experience in an administrative assistant or similar office position
• Previous clerical/secretary experience
• Experience with Google mail and calendars
• Prioritize and organize assigned tasks, completing projects under timelines, with accuracy
• Experience in a human resources office

• Experience with Banner/or other similar automated HR Information system
• Previous experience in office administration or other related field
• Be a strong team player and able to take initiative on projects
• Excellent command of English and Chinese (Cantonese), fluent in Mandarin
• Relevant experience in a fast-paced environment
• Proven ability to be solutions-oriented and resourceful
• Related experience
• Organized and detail-oriented with the ability to prioritize tasks to meet multiple deadlines, and respond to changes at short notice
• Action-oriented individual with a strong, consistent work ethic

• Experience with computer functions such as data entry, calendar management and email
• Strong knowledge of Business Software - Microsoft Office
• Receptionist or administrative assistant experience
• Flexibility and ability to prioritize and handle multiple tasks in a fast-paced environment
• Previous experience in a hospitality environment
• Previous experience with a multi-line phone system
• Little to no previous administrative experience required

• Work as an effective team member to ensure that agreed standards and levels of services are met at all times
• Proficiency in Microsoft Word, Access and Excel is required. Experience with Adobe InDesign and/or Photoshop is an asset, however can be learned on the job
• Perform entries to receive goods into inventory
• An infectiously enthusiastic front desk experience that matches our passion behind the scenes
• Relevant experience as an Administrative Assistant
• Experience with Microsoft Word, Excel, and Outlook required
• Professional work experience with Microsoft Office Suite is required

• Previous “front desk” experience in a busy corporate environment
• Implements effective processes to manage workflow and meet deadlines
• Learns from both positive and negative experiences and adapts behaviour accordingly
• Experience with personal computers and a variety of business related software
• Strong initiative and a customer service focus

• Experienced with outlook, word and excel
• Experience in an Administrative Support role
• An effective listener, seeks to understand customer needs
• Heavy equipment or construction industry experience
• Strong knowledge of/ability to utilize Microsoft Word, Excel, Outlook, and PowerPoint
• Prioritize multiple tasks under strict deadlines
• 4-6 directly related experience